Question 1

What time is check-in at Grand Hyatt Kochi Bolgatty?

Accepted Answer

From 03:00 to 12:00

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Question 2

What time is check-out at Grand Hyatt Kochi Bolgatty?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Grand Hyatt Kochi Bolgatty?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

Does Grand Hyatt Kochi Bolgatty have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt) Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Grand Hyatt Kochi Bolgatty?

Accepted Answer

Guest accommodation is sealed after cleaning Gloves are available to guests Guests are provided with free hand sanitizer Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Individually-wrapped food options are available through room service Social distancing measures are in place Property follows sanitization practices of Ecolab (3rd party expert - Global) Professional property host/manager Protective clothing is available to guests

Question 6

What is the check-in & check-out policy at Grand Hyatt Kochi Bolgatty?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 7

What food and beverage options are available at Grand Hyatt Kochi Bolgatty?

Accepted Answer

No alcohol allowed onsite

Question 8

What are the COVID-19 measures at Grand Hyatt Kochi Bolgatty?

Accepted Answer

Property does not offer onsite COVID-19 testing

Question 9

What health and safety measures does Grand Hyatt Kochi Bolgatty have in place?

Accepted Answer

Property does not require health documentation at check-in

Grand Hyatt Kochi Bolgatty

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Additional information

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