SeaStar Hotel Ha Long

Guests who stayed here loved

“Although the room in this hotel was great, the average rating was due to the staff's lack of control and enforcement of basic common sense rules of a hotel. They had several tours staying at the hotel, and the tour members were running amok. The noise they were making was unbearable. When we first entered the lobby there was a member of the group with a bullhorn singing and carrying on. This continued on the various floor in the night, and very early morning with no consideration of other guests and without any intervention of the staff. Random people were knocking on doors, including our early in the morning. The neighborhood is quiet, but not near the beach. It is a short 15 minute walk to nearby restaurants. The breakfast, as mentioned in other reviews is seriously lacking.”

Verified traveler · Aug 9, 2019