Chu Hotel

Guests who stayed here loved

“Where do I start?! Firstly, this hotel is no way a 3 star hotel, not even 1star. Def not worth 8 in rating here on booking. It’s overpriced, out-dated, a very old building that smells really bad and is in much need of a complete renovation. You can get cheaper, much better value in literally any other hotel nearby. My room smelled MOLD. It was veeeery dirty and dusty. I got respiratory issue due to the strong mold smell. The air conditioning unit was filthy, the floor and walls were very worn and dirty, the bed was uncomfortable, full of black hair and was moldy. Dirty and old towels, dirty bed linen, dirty pillowcases and yellow stains on the sheets. There were tiny ants that crawl into your belongings, some ants in the bed too. You can hear the loud music from outside. The bathroom was very moldy. Shower was filthy, clearly hadn't been properly cleaned for a while (full of hair, mold, dirt). I could upload more photos but there is a limit here. I had booked only one night but I wanted to cancel my booking before the check-in, as I had a quick viewing of the room before the checkin. I asked a young lady in the reception to cancel my booking since i did not want to stay in that room, but she was rude and told me either to stay in the given room or to leave the hotel with no money-refund. Either way I had to pay for that night, so I stayed there for a night since I was too exhausted due to an international and a domestic flight to DaNang before I arrived to that hotel with two huge suitcases. Overall, they need to clean and ventilate rooms, renovate the hotel, and change how they deal with customers. Very rude and disrespectful staff. Oh, and the Breakfast was disgusting. Dirty kitchenware and cutlery, no fresh food and small food selection. Unfortunately it was a really bad experience and I would never recommend this hotel.”

Tiko · Oct 1, 2025