Mir Luxe Plaza

Guests who stayed here loved

“Breakfast and location is good. We were satisfied with our first stay from 14 to16May. This second check-in made us disappointed and upset. We arrive lately around 12:00 midnight from Samarkand. The front desk staff was serving 3 customers check-in with bundles of cash. We have to wait over 20 minutes as no other spare staff. I was asked to pay the rent which is higher than the daily room rate of our first visit few days before. I was confirmed by hotel email through booking.com that the room rate will be same as my first visit. I requested to pay another morning after taking my booking documents from big luggage. I was denied. I could hear the reason is due to exchange, should book directly to hotel, due to exchange of cryptocurrency and .............. I can see the tax is same and the room rate is higher. But we are going to pay by credit card in Uzbekistan currency. Nothing relate to what exchange to me. My exchange is due to my credit card settlement with my bank. Already dragged long time and my wife is very tired. So I paid first and went to room. Why is rate is not the same as hotel already promised? Why I cannot pay the other morning as I have my credit card guaranteed in the booking? Difference is around UZS 7X,XXX. Not much. But disappointed of not keeping promise and the staff is making any foolish reason. Also not consider our tireness of late arrival and allow us to settle the bill matter the other morning. BAD ATTITUDE OF THIS MAN. Lucky to meet the friendly, warm and helpful Mr Shakhriyor when we check-out. Hope the hotel can give me an proper explanation.”

CHI KIN · Jun 17, 2026