Question 1

What time is check-in at Comfort Suites?

Accepted Answer

From 03:00 to 12:00

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property.

Question 2

What time is check-out at Comfort Suites?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Comfort Suites?

Accepted Answer

Pets not allowed

Question 4

Does Comfort Suites have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice) Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Comfort Suites?

Accepted Answer

Individually-wrapped food options are available for breakfast Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Masks are compulsory at the property