Question 1

What time is check-in at Spark by Hilton Winston-Salem University?

Accepted Answer

From 15:00 to 18:00

Question 2

What time is check-out at Spark by Hilton Winston-Salem University?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Spark by Hilton Winston-Salem University?

Accepted Answer

Pet max weight (per pet) in lb is 55 Maximum number of pets per room 2 Only dogs and cats are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended Pet max weight (per pet) in kg is 25 Pets allowed Service animals are allowed

Question 4

Does Spark by Hilton Winston-Salem University have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham) Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Spark by Hilton Winston-Salem University?

Accepted Answer

Individually-wrapped food options are available for breakfast Gloves are available to guests Guests are provided with free hand sanitizer Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Property follows sanitization practices of SafeStay (AHLA - USA) Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours

Question 6

What is the policy on children and extra beds at Spark by Hilton Winston-Salem University?

Accepted Answer

No rollaway/extra beds available No cribs (infant beds) available

Question 7

What is the check-in & check-out policy at Spark by Hilton Winston-Salem University?

Accepted Answer

Contactless check-out is available

Question 8

What is the guest type policy at Spark by Hilton Winston-Salem University?

Accepted Answer

Essential workers only - NO

Question 9

What are the COVID-19 measures at Spark by Hilton Winston-Salem University?

Accepted Answer

Masks are compulsory at the property for guests without full COVID-19 vaccination

Spark by Hilton Winston-Salem University

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