Wilkes-Barre Inn & Suites

Guests who stayed here loved

“We stayed overnight at this hotel for the annual NE PA maple syrup weekend. The hotel could use a bit of a refresh, but there were no significant issues - the rooms were clean enough, the blackout shades worked, and the staff were friendly and attentive. The issue was more the perception of understaffing - the common spaces weren't vacuumed, there were towels everywhere in the exercise room, old circa 2008 carpeting, a feeling that the whole operation was a little on the cheap etc. This didn't really affect us, but I could see someone being unhappy. As others have mentioned, the staff at breakfast was very kind. We would probably stay someplace else next time, perhaps the Hampton Inn around the corner or up in Scranton, only because there are several options available. Full disclosure, our rooms were free with Chase Rewards; if we were paying, we might have a stronger opinion. There were no real issues with this hotel, just a perception of (benign?) neglect.”

RedSoxRunner · Apr 7, 2026