SureStay Plus Hotel by Best Western Sevierville

Guests who stayed here loved

“The lady at the check in counter and the man were were very nice. The room was filthy. There was something splattered all over the walls, tv and doors that nobody cleaned, not sure how long that was there. We were there for Fourth of July weekend, so we got back to the room late. When we went to get in the bed, there was stains in multiple spots on the sheets, and on the side panel of the sheets was some sort of blood, or other bodily fluid that was not a stain, it had just not been washed. So at 2 am we called and had to ask for all new bedding and remake the bed ourselves. There was food left in the mini fridge. Ashes on the bathroom counter. The vinyl baseboard was torn from the wall in the bathroom. There was mold where the top of the shower met the wall and on the ceiling. The switches were hanging off the wall in the bathroom.”

Sidney · Jul 18, 2026