Hampton Inn & Suites San Antonio Northwest/Medical Center

Guests who stayed here loved

“Pros: the hotel was great for a family trip. I was traveling solo with four kids. It was a very family-friendly atmosphere. The pool was really nice! My kids loved it. Breakfast was absolutely fantastic… specifically because they had non-dairy milk (almond milk) available which is something we always have to travel with ourselves for my son. But they had the exact kind we buy which made it wonderful. The hotel is cashless, including the washer and dryer, so you have to download an app in order to wash and dry. Do not tap to pay at the card machine in the laundry room. It will eat your money and never start the machine. So you HAVE to download the app, but it’s fine because it gives you a free wash for downloading. They sell detergent in the lobby. The elevator ran smoothly. Parking was easy. The front desk staff was SO nice. The toilet and shower are separate which was neat! I could shower without my kids needing to barge in to use the bathroom. Cons: the room did smell very strongly of ammonia. Unsure if it was pet urine in the carpet or chemical cleaners or both. But it was very strong and noticeable. And the room soap bars/makeup removers/coffee cups/sugars etc never got replenished the entire stay. BUUUUT out of all the things that could have gone wrong these are not deal breakers for us. We genuinely had a great stay. It was a great location for everywhere we had to visit, such as university health hospital to visit a family member, and Leon Valley for summer camp, and another family member up by Sea World. It was pretty easy to navigate. Also, our shower didn’t drain on arrival but I texted the front desk and they fixed it immediately! I was impressed with the customer service.”

SDisneyMom2014 · Jul 4, 2026