La Quinta by Wyndham Cleveland Airport West

Guests who stayed here loved

“The outside looked great and like a very nice place. Easy to get to. The staff was nice. The parking was not very handicap accessible. The handicap parking spots were on one side of the building and the other side were electrical handicap parking spots. The inside had mold on the air-conditioning units that were in the breakfast area. Breakfast was cold the eggs and the sausage were very cold and unappealing. There were no vending machines. No place close to just go get a bottle of water. The ice machine was broken and you had to go all the way to the third floor to get ice. someone was smoking marijuana near our room which made our room smell like it. The pool area was in a lot of disrepair, holes in the ceiling, and broken hot tub which we were really looking forward to . Even though there were signs on the door that said do not leave the doors open they had the doors open, which had caused leaves and dead grass and bugs to get into the pool, which was extremely cloudy. My four-year-old son went to walk around the pool and immediately stepped on two pieces of broken glass and cut his foot -my husband also found a dirty Kleenex or toilet paper or something floating in the pool. Our room was extremely small. There were no dressers for clothes. The TV was broken and would not shut off once we turned it on the only way we could get it shut off was to unplug it. The refrigerator was not working properly and we couldn’t tell if it was cold or not so we didn’t dare leave food in it. There were no hooks in the bathroom to even hang towels on and there were no vents or anything to help with the air when you took a Shower. The beds were so uncomfortable and made popping noises like the springs were breaking underneath your weight. My husband ended up sleeping on the floor because he was so uncomfortable. In the morning we noticed that it looked like someone had puked against the wall and on the carpet right where he had been laying. The drains in the bathroom were full of hair.”

Rachel · Jul 10, 2026