The Spa at Norwich Inn

Guests who stayed here loved

“I went for the day with my adult daughters. Overall Norwich spa is our go-to place when we have the means to spend hundreds of dollars on a day of luxury. I got a custom massage from Tyson and it was excellent. It included lots of little luxuries like heated towels along with firm pressure, hot stones, aromatherapy, and focus on the trouble spots I wanted to address. Every staff member I interacted with the great. The women's locker room could use a bit of TLC. The steam room was out of order (major bummer), and two shower stalls were out of order. The lockers are a drag because there are manual gears to turn. I can't see the numbers without my glasses, so I could never lock my glasses in the locker. Also, they assigned the 3 of us lockers in a same corner. We were on top of each other and could not open our lockers at the same time. We had to take turns changing clothes. It think the relaxation room needs more spaces. It's a bummer when you want to sit and read a book but it is full. There isn't anyplace else to go. Also- I REALLY think there should be a clock in there. Its hard relax if you are wondering what time it is before your treatment. I don't use my phone while I am there and I don't wear a watch, so it is disconcerting. My biggest wish is that phones would be banned. I realize this is probably super difficult to enforce since many people use their phones for relaxing. But for me it is not really comfortable to be in the locker room changing out of a swimsuit or in the spa area in nothing but a robe while around by strangers holding cameras. I wish there were not so many extra fees, but I understand since you get a lovely experience there.”

AnnS445 · Dec 27, 2025