Holiday Inn Express & Suites - Detroit Northwest - Livonia, an IHG Hotel

Guests who stayed here loved

“Pros: Some of the staff were very helpful and friendly. We reserved this hotel for 6 nights. Unfortunately, a severe storm hit the area, leaving the hotel without power and operating on a generator for the remainder of my stay (approximately 4 days without hotel services). We only utilized the complimentary breakfast once due to the storm (the regular hotel breakfast was not available due to the power outage). I'll admit that the breakfast was satisfactory when it was available. Half of the amenities were not available due to the outage. Couldn't receive clean towels or linens, although the desk lady (unknown name) did supply me with what she had (one towel and two bath cloths for two guests). Couldn't use the pool, exercise room, or the ice machine. The lobby smelled of marijuana most of the time, and the hotel is so close to the highway you could hear vehicles constantly at night...even over the loud air conditioning unit in the room. The room also had a humid or moist feeling to it for some reason. The staff was friendly enough, except for one employee named Johnny (the cook). I'm not sure how he has been allowed to keep his job, but his terrible attitude and smart mouth will eventually lead to problems with other patrons of the hotel. Dealing with him was the final straw to an already bad situation, and we decided not to stay on the last night. Even though I was a paying customer, I did not feel comfortable knowing that someone like him was an employee there.”

eugenia · Jul 10, 2026