Best Western Kilmarnock Hotel

Guests who stayed here loved

“This place is a dump. It is the only hotel in town and as such I guess they don't feel as if they need to do any cleaning or repairs. They were booked solid so I had no choice but to stay. I attached pictures so that you can see. The carpet in the hall is one big stain. The hallway walls are full of stains, scuff marks and holes. A piece of trim had fallen and it was being held in place by duck tape. The room carpet was equally disgusting. To the point I had to put down plastic in order to walk. I never removed my shoes or socks. There were stains on the curtain and stains on the walls. There was mold around the tub, random strands of long black hair in the sink and tub. The toilet paper holder was broken. They also had a limited number of towels and washcloths as my room had none. The TV remote looked as if it had been chewed by a dog. They also allow pets. This was not disclosed on the site or posted anywhere in the hotel. As someone with allergies this was extremely unsettling. I ended up going across the street to Walmart purchasing towels, washcloths, bleach and lysol. Yes that's right I purchased all of that for a hotel stay. The only bright spot about this hotel is the staff. The staff is unbelievable nice.”

marciahK8524EV · Dec 2, 2025