Holiday Inn Express & Suites - Florence - Cincinnati Airport, an IHG Hotel

Guests who stayed here loved

“I stay at the Holiday Inn Express in Cincinnati frequently for work, and over the years I’ve had the pleasure of getting to know Mary and Lily. They are truly the heart of this hotel. As a pilot with 21Air, my colleagues and I spend about two weeks away from home every month. Being away from family isn’t always easy, but Mary and Lily always make us feel genuinely welcome. Their kindness, professionalism, and warm smiles make the hotel feel like a second home. They always greet us by name, remember the little things, and consistently go above and beyond to ensure our stay is comfortable. Their exceptional customer service and genuine care for every guest are what keep me coming back. Thank you, Mary and Lily, for everything you do. You are a tremendous asset to the Holiday Inn Express, and your dedication does not go unnoticed. I look forward to seeing you on every trip to Cincinnati.”

T1106RMjudem · Jun 26, 2026