The Westin Michigan Avenue Chicago

Guests who stayed here loved

“Our stay at The Westin Michigan Avenue Chicago was outstanding. From the moment we arrived, the staff made us feel welcome, and the check-in process was quick and efficient, allowing us to get settled right away. One thing that really stood out was how accommodating the hotel was with our request for a non-pet room due to allergies. The team took extra precautions before our arrival, including shampooing the room, and it was spotless, fresh, and spacious. That level of customer service made a big difference and showed they truly care about their guests. The location couldn't be better. You're right on Michigan Avenue with so many attractions and restaurants within walking distance. We enjoyed being just a short walk from 360 Chicago Observation Deck, and having The Cheesecake Factory right next door was an added bonus. Shopping, dining, and sightseeing were all easily accessible without needing transportation. If you're looking for a clean, comfortable hotel with exceptional service and one of the best locations in downtown Chicago, I highly recommend The Westin Michigan Avenue Chicago. We would definitely stay here again on our next trip to the Windy City.”

wbush3579 · Jun 29, 2026