Tru By Hilton Charlotte Ayrsley

Guests who stayed here loved

“The woman at the front desk that was on 7/12 at 10pm was very helpful!! Not only was she very polite but we found out that she did not have support personnel available- she helped us resolve our issue with not having a tv remote for our room! She located “stray” remotes and brought them to our room and tested each one until she found the one that worked for our room television!! She was on during additional nights allowing us to connect and thank her in person for the extra effort- and how positive she remained during each interaction we had!! Parking lot unclear! No coffee machine in the room! Getting picky here, this is a good place to stay!”

David · Jul 14, 2026