Question 1

What time is check-in at Moringa?

Accepted Answer

From 12:00 to 18:00

Question 2

What time is check-out at Moringa?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Moringa?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

What is the general policy at Moringa?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property is cleaned with disinfectant Property follows sanitization practices of CovidClean (Safehotels - global expert) Individually-wrapped food options are available through room service Social distancing measures are in place Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey) Protective clothing is available to guests Private host property Commonly-touched surfaces are cleaned with disinfectant Gap period enforced between guest stays - 24 hours

Question 5

Does Moringa have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the check-in & check-out policy at Moringa?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 7

What are the COVID-19 measures at Moringa?

Accepted Answer

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Question 8

What is the guest type policy at Moringa?

Accepted Answer

Essential workers only - NO

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Moringa

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