Crystal De Luxe Resort & Spa - All Inclusive

Guests who stayed here loved

“The Italian à la carte restaurant was one of the few pleasant places in the hotel. It was the only place where the tables even had tablecloths, although the waiters were rather stern and not especially welcoming. The animation team was friendly and did their best to make the stay more enjoyable, the entertainment team helped make the experience a little better. They are trying the best to save positive attitude at the hotel. Good animation team, I really appreciate their effort. Be careful if you do not want to ruin your long-awaited vacation. For this price, you can easily find a much better hotel in Kemer with far better service and overall quality. Unfortunately, my stay at Crystal De Luxe Comfort in Kemer was a very disappointing experience. The service was practically nonexistent. No one welcomed us upon arrival, no one helped with the luggage, and no one explained anything about the hotel — they simply handed over the room key and that was it. The first room we were offered smelled strongly of cigarette smoke. Only after we insisted was it changed to another room. For a hotel in this price range, this is simply unacceptable. The building is old and clearly in need of major renovation. Many things look worn out and outdated. The hotel territory is very small — there is almost no real outdoor space to enjoy. Another big disappointment was the food area. It feels more like a cafeteria than a proper restaurant. There is no atmosphere of comfort or quality dining. The beach also does not meet expectations. It is public, poorly equipped, and does not provide any sense of comfort or privacy. One of the most shocking things was a bird cage placed right next to loud music speakers. Keeping singing birds under constant noise is cruel and unacceptable. Overall, it felt like the hotel was trying to get guests in and out as quickly as possible, rather than making them feel welcome and cared for. The situation with the birds was one of the clearest and most disturbing examples of this attitude. It reflected the overall hostile atmosphere of the hotel.”

Evgeny · Mar 16, 2026