Question 1

What time is check-in at Kizkalesi Hotel?

Accepted Answer

From 14:00

Question 2

What time is check-out at Kizkalesi Hotel?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Kizkalesi Hotel?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What is the general policy at Kizkalesi Hotel?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Gloves are available to guests Guests are provided with free hand sanitizer Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Property is cleaned with disinfectant Reservation might be required for some facilities onsite Property follows sanitization practices of CovidClean (Safehotels - global expert) Individually-wrapped food options are available through room service Social distancing measures are in place Property follows sanitization practices of Ecolab (3rd party expert - Global) Professional property host/manager Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey) Protective clothing is available to guests Property follows sanitization practices of SGS (3rd party expert - Global) Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Question 5

Does Kizkalesi Hotel have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What are the COVID-19 measures at Kizkalesi Hotel?

Accepted Answer

Reservations are required for onsite COVID-19 testing Free onsite COVID-19 testing (Antigen/Rapid) is available Property follows sanitization practices of COVID-19 Guidelines (WHO) Onsite COVID-19 testing (PCR) is required Guests must provide proof of COVID-19 vaccination Property follows sanitization practices of COVID-19 Guidelines (CDC) Free onsite COVID-19 testing (PCR) is available Minimum age for proof of COVID-19 vaccination requirement: 1 COVID-19 vaccine must have been received a minimum number of days before check-in: 1 Minimum age for COVID-19 test requirement: 1

Question 7

What is the noise policy at Kizkalesi Hotel?

Accepted Answer

Noise-free rooms not guaranteed

Question 8

What is the check-in & check-out policy at Kizkalesi Hotel?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 9

What health and safety measures does Kizkalesi Hotel have in place?

Accepted Answer

Guests must provide health documentation

Question 10

What is the guest type policy at Kizkalesi Hotel?

Accepted Answer

Essential workers only - NO

Question 11

Is Kizkalesi Hotel accessible for guests with disabilities?

Accepted Answer

No elevators

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Kizkalesi Hotel

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