Ambassador City Jomtien Pattaya - Ocean Wing

Guests who stayed here loved

“Don't book in this hotel! We just had our convention with almost 2,000 delegates coming from different asean countries. Hotel management did not allot a good amount of staff to accommodate our needs, leading to late serving of breakfast. food trays are not refilled immediately, leading people to queue for hours just to get food and pile up the line with empty food trays. And in order to get food, delegates need to get out of the hotel to buy food in nearby 7-Elevens and other food stores. What a disappointment! Room security is low as they still use keys. No room service, because housekeeping doesn't have keys to open and clean the room when you're away. Toilets (near the convention hall) don't even have hand soap in place, and tissue is only available in the toilet area and not at the sink. The convention hall doesn't have any projectors, and cleaning is assigned to 1 person only! so the hall is dirty (no cleaning since day 1 until our 4th day of the convention), and no water bottles are provided for the VIPs or even the organizers. The place is old and moldy. and i wonder how the management can still have the conscience to open and operate in this very poor situation. I don't recommend this place for you to book. Don't be fooled by the pictures seen in the website. Read reviews!”

Y2492KCjessicav · May 27, 2025