Question 1

What time is check-in at Windmill Resort Hotel?

Accepted Answer

From 02:00

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 2 and up.

Question 2

What time is check-out at Windmill Resort Hotel?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Windmill Resort Hotel?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What are the COVID-19 measures at Windmill Resort Hotel?

Accepted Answer

Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Guests must provide proof of COVID-19 vaccination Minimum age for negative COVID-19 test result requirement: 10 Property follows sanitization practices of COVID-19 Guidelines (CDC) Property does not offer onsite COVID-19 testing Minimum age for proof of COVID-19 vaccination requirement: 2

Question 5

Does Windmill Resort Hotel have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at Windmill Resort Hotel?

Accepted Answer

Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property