Santiburi Koh Samui

Guests who stayed here loved

“We had a pleasant stay at Santiburi Koh Samui. The property itself is stunning, though there were a few service and dining hiccups that kept it from being a flawless 5-star experience. The Highlights: * The Villa: Our villa was wonderful—very comfortable, beautifully maintained, and came with a fantastic, spacious outdoor area that was a highlight of our trip. * Breakfast: The breakfast buffet was quite good with a nice variety of tasty options to start the day. * The Staff: For the most part, the team here is friendly and welcoming, with a few exceptions. Areas for Improvement: * Pool Maintenance: We experienced a leak in our villa pool during our stay. While the team attempted to fix it, it wasn't fully resolved, and we would have appreciated a small gesture or compensation for the inconvenience. Unfortunately nothing of the kind was ever offered to us. * Communication & Dining: The breakfast restaurant staff had a low level of English comprehension which made communication a bit tricky at times. We also felt the restaurants—particularly the beach restaurant—could be improved. The seafood was a bit disappointing and felt overpriced for the quality. * Beach Service & Spa: While most interactions were great, the beach service staff could be a bit more polite and welcoming. Additionally, the spa was just okay for the price; the massages were a bit inconsistent, turning out either too light or a bit too firm.”

Malgorzata Salak · May 29, 2026