Question 1

What time is check-in at The Cosy Beach Resort?

Accepted Answer

From 02:00 to 08:00

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete vaccination at least 3 days prior to check-in.

Question 2

What time is check-out at The Cosy Beach Resort?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at The Cosy Beach Resort?

Accepted Answer

Pets not allowed

Question 4

What are the COVID-19 measures at The Cosy Beach Resort?

Accepted Answer

Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours Property follows sanitization practices of COVID-19 Guidelines (WHO) Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 1 Property does not offer onsite COVID-19 testing COVID-19 vaccine must have been received a minimum number of days before check-in: 3 Minimum age for negative COVID-19 test result requirement: 1

Question 5

What is the general policy at The Cosy Beach Resort?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Gloves are available to guests Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Food service has been amended for enhanced safety Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Gap period enforced between guest stays - 24 hours Property follows sanitization practices of WELL Health-Safety Rating (IWBI)