Question 1

What time is check-in at Samui Harmony Resort?

Accepted Answer

From 02:00 to 10:00

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Question 2

What time is check-out at Samui Harmony Resort?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Samui Harmony Resort?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What are the COVID-19 measures at Samui Harmony Resort?

Accepted Answer

Guests must provide a negative COVID-19 test result COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Minimum age for proof of COVID-19 vaccination requirement: 12 Guests must provide proof of COVID-19 vaccination Minimum age for negative COVID-19 test result requirement: 12 Minimum age for COVID-19 test requirement: 12 Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours Onsite COVID-19 testing (Antigen) is available

Question 5

Does Samui Harmony Resort have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at Samui Harmony Resort?

Accepted Answer

Individually-wrapped food options are available for breakfast Guest accommodation is sealed after cleaning Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property