Question 1

What time is check-in at Baan Taranya Koh Yao Yai?

Accepted Answer

From 02:00 to 06:00

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Question 2

What time is check-out at Baan Taranya Koh Yao Yai?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Baan Taranya Koh Yao Yai?

Accepted Answer

Pets not allowed

Question 4

What is the general policy at Baan Taranya Koh Yao Yai?

Accepted Answer

Individually-wrapped food options are available for dinner Guest accommodation is sealed after cleaning Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Gloves are available to guests Guests are provided with free hand sanitizer Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Staff temperature checks are conducted regularly Cashless transactions are available Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property