Question 1

What time is check-in at Pongphen Guesthouse?

Accepted Answer

From 14:00 to 22:00

Question 2

What time is check-out at Pongphen Guesthouse?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Pongphen Guesthouse?

Accepted Answer

Pets not allowed

Question 4

What are the COVID-19 measures at Pongphen Guesthouse?

Accepted Answer

Guests must provide a negative COVID-19 test result COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for proof of COVID-19 vaccination requirement: 12 Guests must provide proof of COVID-19 vaccination Minimum age for negative COVID-19 test result requirement: 12 Property does not offer onsite COVID-19 testing

Question 5

What is the general policy at Pongphen Guesthouse?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property

Question 6

Does Pongphen Guesthouse have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 7

What is the check-in & check-out policy at Pongphen Guesthouse?

Accepted Answer

Contactless check-out is available

Question 8

What health and safety measures does Pongphen Guesthouse have in place?

Accepted Answer

Guests must provide health documentation

Question 9

Is Pongphen Guesthouse accessible for guests with disabilities?

Accepted Answer

No elevators

Question 10

What is the policy on children and extra beds at Pongphen Guesthouse?

Accepted Answer

No cribs (infant beds) available

Pongphen Guesthouse

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Property amenities

House rules

Check-in

Check-out

Pets

Covid

General

Sustainability Certifications

Check-in & Check-out

Health & Safety

Accessibility

Children and extra beds

Location

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Additional information

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