Question 1

What time is check-in at La Pause Hatyai?

Accepted Answer

From 02:00 to 08:00

The front desk is open daily from 2:00 PM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in.

Question 2

What time is check-out at La Pause Hatyai?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at La Pause Hatyai?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What are the COVID-19 measures at La Pause Hatyai?

Accepted Answer

Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Guests must provide proof of COVID-19 vaccination Minimum age for negative COVID-19 test result requirement: 12 Property does not offer onsite COVID-19 testing Negative COVID-19 test result must be of specific type(s): Antigen

Question 5

Does La Pause Hatyai have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at La Pause Hatyai?

Accepted Answer

Guest accommodation is sealed after cleaning Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property