Question 1

What time is check-in at New Season Hotel?

Accepted Answer

From 03:00 to 12:00

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Question 2

What time is check-out at New Season Hotel?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at New Season Hotel?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

Does New Season Hotel have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at New Season Hotel?

Accepted Answer

Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant