Question 1

What time is check-in at All Together Suite?

Accepted Answer

From 02:00 to 02:00

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 15 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete vaccination at least 3 days prior to check-in.

Question 2

What time is check-out at All Together Suite?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at All Together Suite?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What are the COVID-19 measures at All Together Suite?

Accepted Answer

Guests must provide a negative COVID-19 test result Free onsite COVID-19 testing (Antigen/Rapid) is available Property follows sanitization practices of COVID-19 Guidelines (WHO) Onsite COVID-19 testing (PCR) is required Guests must provide proof of COVID-19 vaccination Property follows sanitization practices of COVID-19 Guidelines (CDC) Free onsite COVID-19 testing (PCR) is available Minimum age for negative COVID-19 test result requirement: 15 COVID-19 vaccine must have been received a minimum number of days before check-in: 3 Negative COVID-19 test result must be of specific type(s): Antigen Minimum age for proof of COVID-19 vaccination requirement: 15 Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Question 5

Does All Together Suite have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at All Together Suite?

Accepted Answer

Guest accommodation is sealed after cleaning Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety No hot water onsite Property is cleaned with disinfectant Reservation might be required for some facilities onsite Property follows sanitization practices of CovidClean (Safehotels - global expert) Social distancing measures are in place Professional property host/manager Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property