The Raweekanlaya Bangkok

Guests who stayed here loved

“I stayed at The Raweekanlaya Bangkok Wellness Cuisine Resort for three nights from late March to early April 2026. I chose this hotel because it had been recommended to me by a travel agency as a “wellness hotel.” Having stayed at wellness-oriented boutique hotels across Asia, I was expecting a quiet and relaxing environment. Originally, I had booked an Executive Room facing the road and canal. However, upon check-in, the hotel informed me that the road-side rooms could be noisy and that I had therefore been upgraded to a Deluxe Room in a quieter location. Unfortunately, the room I was actually assigned was located close to the restaurant circulation area and kitchen operations. The sounds of dishes, people passing by, and staff activities were clearly audible. Shortly after entering the room, I requested a room change due to the noise. The hotel later acknowledged this noise issue in subsequent email correspondence. In addition, the first room felt extremely enclosed to me. At the time, I perceived it as a space where I could hardly recognize the presence of any window opening to the outside. In fact, on the day of check-in, I exchanged messages with my travel agent through LINE (a widely used messaging application in Japan). In those messages, I wrote that “the new room was much better because it had a window.” This was not a statement created later for the purpose of a complaint; it was a real-time message sent on the day of check-in. It shows how I perceived the first room at that time. After returning home, I contacted the hotel to ask why a room near the restaurant and kitchen area had been presented as a “quieter upgrade,” and I also requested a detailed explanation regarding the first room. The hotel subsequently sent me photographs of the room. Those photographs showed a large curtained opening. If such a large window or glass opening had in fact been present as shown in the photographs, it would normally be difficult not to notice it upon entering the room. This created a significant discrepancy between my actual experience and the real-time message I had sent to my travel agent on the day of check-in. Because of this discrepancy, I requested a floor plan, which the hotel promptly provided. I then asked a friend of mine, who is an architect, to review both the photographs and the floor plan. According to his assessment, there appeared to be differences between the opening structures shown in the photographs and those shown on the floor plan, making it difficult to conclude that the two fully matched. He also commented that if a room truly contained an opening as large as the one shown in the photographs, it would actually be difficult for a guest to perceive the room as having no window. I therefore asked the hotel to explain why such a significant discrepancy existed between my actual experience and the photographs and floor plan provided later by the hotel. I received no reply. I then sent the hotel a summary of our correspondence to date, together with an English translation of the real-time LINE messages exchanged on the day of check-in, and escalated the matter to the General Manager. I received no response. Some members of the staff were kind and helpful, and the room I was moved to was quieter than the first one. Nevertheless, for a property that promotes itself as a wellness-oriented and tranquil retreat, I was left with serious concerns regarding both the initial room assignment and the explanations provided afterward. Based on my stay, I felt that the property functioned more as a venue for weddings and events than as a true wellness resort. I am leaving this record for the benefit of future guests, particularly those who place a high value on tranquility and a genuine wellness environment. The photographs and floor plans attached to this review were provided by the hotel itself.”

yukikof334 · May 28, 2026