Chiva Bangkok Hotel - SHA Plus

Guests who stayed here loved

“Worst hotel I have ever experienced!!!🤢🤮😡 Actually human feces 💩 (human shit) all over the bottom of the sink and the base of the toilet bowl!🤢🤮 Utterly disgusting and a blatant health violation of the highest degree! I will contact Bangkok health and safety standards to investigate this hotel! I had been staying here due to being very sick and having multiple tests in m the hospital. After unfortunately needing to vomit after lots of strong medication I noticed that my head was surrounded by human feces!🤢 The room itself was also extremely dirty from the first day of check-in with other peoples human hair all over the floor, dirt, sand, dust and flys and bugs all around the room! We requested the room to be cleaned whilst we were in the room only for it to be given a light sweep and after pointing out the humans feces a piece of dry tissue was used with no cleaning products or disinfectants!🤢😡 I requested a refund and they flatly refused, I then asked to simply move the remaining 2nights that I have to another room on another date, for only 1night meaning that I would loose the cost of one night, in only 7days time as I have to visit the hospital once again…again that flatly refused! This is some sort of a joke! The manager spoke rudely on the phone to her staff in Thai thinking that I could not hear her and do not understand when I do in fact speak Thai. She’s said what is there to complain about? There is nothing wrong with the rooms! Still no bother to telephone me and apologize and refund me!!! Utterly disgusting hotel and rooms and management attitude!😡”

Luke · May 22, 2026