Question 1

What time is check-in at ApartMoscow?

Accepted Answer

From 09:00

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Question 2

What time is check-out at ApartMoscow?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at ApartMoscow?

Accepted Answer

Pets not allowed No pets

Question 4

What are the COVID-19 measures at ApartMoscow?

Accepted Answer

Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for proof of COVID-19 vaccination requirement: 18 Property follows sanitization practices of COVID-19 Guidelines (WHO) Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must be of specific type(s): PCR Property follows sanitization practices of COVID-19 Guidelines (CDC) Property does not offer onsite COVID-19 testing COVID-19 vaccine must have been received a minimum number of days before check-in: 1 Minimum age for negative COVID-19 test result requirement: 18

Question 5

Does ApartMoscow have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

Is smoking allowed at ApartMoscow?

Accepted Answer

No smoking

Question 7

What is the check-in & check-out policy at ApartMoscow?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What health and safety measures does ApartMoscow have in place?

Accepted Answer

Guests must provide health documentation

Question 9

What is the general policy at ApartMoscow?

Accepted Answer

Bed sheets and towels are washed at a temperature of at least 60°C/140°F Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant