Question 1

What time is check-in at Praia do Canal Nature Retreat?

Accepted Answer

From 03:00 to 12:00

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in. Children under 17 years old are allowed in the spa from 10 AM to noon and must be accompanied by an adult. Access to the spa facility is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.

Question 2

What time is check-out at Praia do Canal Nature Retreat?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Praia do Canal Nature Retreat?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

What are the COVID-19 measures at Praia do Canal Nature Retreat?

Accepted Answer

Guests must provide a negative COVID-19 test result Reservations are required for onsite COVID-19 testing Minimum age for proof of COVID-19 vaccination requirement: 12 Free onsite COVID-19 testing (Antigen/Rapid) is available Guests must provide proof of COVID-19 vaccination Minimum age for negative COVID-19 test result requirement: 12 COVID-19 vaccine must have been received a minimum number of days before check-in: 1 Negative COVID-19 test result must be of specific type(s): Antigen Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Question 5

Does Praia do Canal Nature Retreat have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at Praia do Canal Nature Retreat?

Accepted Answer

Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Property follows regional sanitization guidelines Clean & Safe (Portugal) Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Gap period enforced between guest stays - 24 hours Masks are compulsory at the property

Question 7

What health and safety measures does Praia do Canal Nature Retreat have in place?

Accepted Answer

Guests must provide health documentation

Question 8

What is the guest type policy at Praia do Canal Nature Retreat?

Accepted Answer

Essential workers only - NO

Question 9

Is Praia do Canal Nature Retreat accessible for guests with disabilities?

Accepted Answer

No elevators

Praia do Canal Nature Retreat

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