Fajardo Inn

Guests who stayed here loved

“Should be no stars! Sort the reviews by lowest and see how many 1 stars they got with details. I can't even understand how they stay open? I know they are getting government money for military travelers. I've reported this place to the IG as fraud, waste, and abuse. So outdated and everything closed or broken. Management is extremely rude. The one particular, female manager wouldn't give her name but threatened to call the police on us if my wife didn't stop recording the interaction the last night. I booked room through Trivago. Receptionist gave us a lesser room because they are supposedly completely full. They blamed Trivago for booking a double room instead of a standard. They charged me extra taxes that they say are resort fees. Resort is laughable. We saw 4 people in the larger pool. No one in the other pool. Pool bar CLOSED. Substandard electrical work at the pool bar (see pictures). If you want pool towels you have to go all the way to the front desk. The railings in the pool are rusty and ugly. There's trash in the rocks lining the pool exterior. The weeds around the pool could stand to be trimmed. If I hadn't already paid the reservation through Trivago (whom I also distrust as they offer no help after calling and several emails) I would have left. The room is also unimpressive. TV signal is bad so the picture is fuzzy. The AC is loud. Sink and shower missing drain covers. Looks like mold on ceiling tiles. No water, no coffee, no clock. Nothing open. The management here fought me at every step. They wouldn't provide that nasty manager's name either. Wouldn't trust them. Ever again!”

johneS6699QE · Jan 21, 2026