Question 1

What time is check-in at Pillows Hotel?

Accepted Answer

From 02:00

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Question 2

What time is check-out at Pillows Hotel?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Pillows Hotel?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What is the general policy at Pillows Hotel?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Cashless transactions are available Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Masks are compulsory at the property