Question 1

What time is check-in at Secret Garden Resort?

Accepted Answer

From 14:00 to 21:00

Question 2

What time is check-out at Secret Garden Resort?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Secret Garden Resort?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What are the COVID-19 measures at Secret Garden Resort?

Accepted Answer

Guests must provide a negative COVID-19 test result Minimum age for proof of COVID-19 vaccination requirement: 18 Guests must provide proof of COVID-19 vaccination Property follows sanitization practices of COVID-19 Guidelines (CDC) Property does not offer onsite COVID-19 testing COVID-19 vaccine must have been received a minimum number of days before check-in: 1 Minimum age for negative COVID-19 test result requirement: 18 Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Question 5

Does Secret Garden Resort have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at Secret Garden Resort?

Accepted Answer

Individually-wrapped food options are available for breakfast Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Masks are compulsory at the property

Question 7

What is the check-in & check-out policy at Secret Garden Resort?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What health and safety measures does Secret Garden Resort have in place?

Accepted Answer

Guests must provide health documentation

Question 9

Is Secret Garden Resort accessible for guests with disabilities?

Accepted Answer

No elevators

Question 10

What is the policy on children and extra beds at Secret Garden Resort?

Accepted Answer

No cribs (infant beds) available

Secret Garden Resort

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Children and extra beds

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Other hotels nearby

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Additional information

Other hotels nearby

Henann Crystal Sands Resort

Astoria Boracay

Boracay Mandarin Island Hotel

The Pacific Coast Tropical Haven