Name: Hotel la Serrania
Address: Los Naranjos, Boquete, Los Naranjos, Chiriqui, Los Naranjos, PA
Rating: 8.2

Question 1

What time is check-in at Hotel la Serrania?

Accepted Answer

From 03:00 to 10:30

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Question 2

What time is check-out at Hotel la Serrania?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Hotel la Serrania?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

What is the general policy at Hotel la Serrania?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property

Question 5

Does Hotel la Serrania have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the check-in & check-out policy at Hotel la Serrania?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 7

What are the COVID-19 measures at Hotel la Serrania?

Accepted Answer

Property follows sanitization practices of COVID-19 Guidelines (WHO) Property follows sanitization practices of COVID-19 Guidelines (CDC) Property does not offer onsite COVID-19 testing

Question 8

What is the guest type policy at Hotel la Serrania?

Accepted Answer

Essential workers only - NO

Question 9

Is Hotel la Serrania accessible for guests with disabilities?

Accepted Answer

No elevators

Question 10

What health and safety measures does Hotel la Serrania have in place?

Accepted Answer

Property does not require health documentation at check-in

Hotel la Serrania

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Additional information

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