Name: Hotel Serenity
Address: 63-Bhagwati Marg, Thamel, Kathmandu, Bagmati, 44600, Kathmandu, NP
Rating: 7.6

Question 1

What time is check-in at Hotel Serenity?

Accepted Answer

From 10:00 to 15:00

Question 2

What time is check-out at Hotel Serenity?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Hotel Serenity?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

Does Hotel Serenity have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Hotel Serenity?

Accepted Answer

Individually-wrapped food options are available for breakfast Guest accommodation is sealed after cleaning Gap period enforced between guest stays - 48 hours Guests are provided with free hand sanitizer Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Property is cleaned with disinfectant Social distancing measures are in place Property follows sanitization practices of Ecolab (3rd party expert - Global) Professional property host/manager Protective clothing is available to guests Property follows sanitization practices of SGS (3rd party expert - Global) Shield between guests and staff in main contact areas Masks are compulsory at the property

Question 6

What is the policy on children and extra beds at Hotel Serenity?

Accepted Answer

No rollaway/extra beds available No cribs (infant beds) available

Question 7

What is the check-in & check-out policy at Hotel Serenity?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What are the COVID-19 measures at Hotel Serenity?

Accepted Answer

Property follows sanitization practices of COVID-19 Guidelines (CDC)

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Hotel Serenity

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