Hotel Mudita

Guests who stayed here loved

“Fair enough I want to acknowledge that the staff member who initially assisted us handled the situation professionally and was simply doing his job. I have no complaint regarding him. However, the way the situation was addressed by management made me feel extremely uncomfortable and unwelcome. I understand that hotels in Nepal must check identification, and I respect that rule. I did present identification — my UK provisional driving license — and I understand if that may not meet your internal requirements. That part is understandable. What was disappointing was the tone and attitude from management while dealing with the situation. As a Nepali woman speaking Nepali and trying to resolve the matter calmly, I felt that I was treated as if I did not matter simply because I did not have my Nepali citizenship with me at that moment. What made the situation even more uncomfortable was seeing a foreign guest walk in and be received much more easily while I was being questioned in a dismissive manner. This created a strong feeling of unequal treatment. I also want to mention that the response I received when I reached out privately did not reflect the level of understanding or professionalism I expected from a hospitality business.”

Yujin · Mar 5, 2026