Belum Rainforest Resort

Guests who stayed here loved

“The location is pleasant and the rooms are well-maintained. However, the restaurant offers only basic dining options. The primary concern is the service quality and lack of integrity from the management team. They failed to book our pre-arranged activities and, when we departed a day early due to these issues, promised via email to reimburse our room costs. Eight months later, we have yet to receive this refund despite their written commitment. Rather than addressing the situation honestly, the staff chose to make false promises and avoid accountability. I recommend considering alternative accommodations to avoid similar disappointment.”

R4282OZsophiel · Feb 23, 2026