Question 1

What time is check-in at Profolio Straits Quay?

Accepted Answer

From 03:00 to 12:00

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Question 2

What time is check-out at Profolio Straits Quay?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Profolio Straits Quay?

Accepted Answer

Pets not allowed

Question 4

Does Profolio Straits Quay have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at Profolio Straits Quay?

Accepted Answer

Property follows regional sanitization guidelines Safe & Clean (Malaysia) Bed sheets and towels are washed at a temperature of at least 60°C/140°F Property is cleaned with disinfectant Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant