Question 1

What time is check-in at Origen75?

Accepted Answer

From 02:00 to 09:00

The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. The front desk is staffed during limited hours.

Question 2

What time is check-out at Origen75?

Accepted Answer

Until 12:00

Question 3

Does Origen75 have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 4

Are pets allowed at Origen75?

Accepted Answer

Service animals are exempt from fees/restrictions Pets allowed Service animals are allowed

Question 5

What is the general policy at Origen75?

Accepted Answer

Individually-wrapped food options are available for breakfast Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Social distancing measures are in place Protective clothing is available to guests Private host property Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property