Question 1

What time is check-out at Watal Tulum Hotel?

Accepted Answer

Until 11:00

Question 2

Are pets allowed at Watal Tulum Hotel?

Accepted Answer

Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Question 3

What is the general policy at Watal Tulum Hotel?

Accepted Answer

Reservation might be required for some facilities onsite Gap period enforced between guest stays - 24 hours Property uses a professional cleaning service Guests are provided with free hand sanitizer Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Electrostatic spray is used for disinfection Property follows sanitization practices of COVID-19 Guidelines (CDC) Cashless transactions are available Property does not offer onsite COVID-19 testing Contactless food service / room service is available Property confirms they are implementing enhanced cleaning measures Commonly-touched surfaces are cleaned with disinfectant Temperature checks are available to guests Staff temperature checks are conducted regularly Property is cleaned with disinfectant Staff wears personal protective equipment Contactless check-out is available Contactless check-in is available Protective clothing is available to guests Guest accommodation is sealed after cleaning Food service has been amended for enhanced safety Bed sheets and towels are washed at a temperature of at least 60°C/140°F Essential workers only - NO Property does not require health documentation at check-in Property confirms they are implementing guest safety measures Social distancing measures are in place No rollaway/extra beds available Property follows sanitization practices of COVID-19 Guidelines (WHO) Masks are available to guests Masks are compulsory at the property No cribs (infant beds) available No elevators

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Watal Tulum Hotel

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