Guests who stayed here loved
“From the moment we arrived, the experience was seamless. Check-in was quick and professional. Although a lot of information was shared upfront, the reception team made it clear they were always available—and they truly were. Maria and Anahi were especially helpful, answering every question kindly whenever we stopped by the desk.
Set in a small jungle setting, The Explorean feels like a quiet retreat from the livelier sister resort, Fiesta Americana, where we spent many relaxing afternoons on outdoor beds by the water.
Dining Experience
We enjoyed several restaurants at Fiesta Americana, but our favorite dining spot was Lol K’áan, located right at The Explorean. The chef-prepared meals were consistently beautiful and delicious. Luis welcomed and seated us most days, always paying close attention to detail. Claudia, Javier, Eduardo, Isabel Canul, Felix, and Jesús were standout servers who made each meal special with their attentive service.
At Fiesta Americana, La Cevichería was a highlight for fresh fish and shrimp tacos with a beautiful ocean view. El Grill offered great cheeseburgers—perfect while watching the waves. We also enjoyed the Mayan Feast at Viña del Mar, which is absolutely worth attending if available. Luis from The Explorean was there as well, leading a wonderful and attentive team.
The main bar was excellent, with friendly and skilled bartenders. Another must-visit is the Coffee Corner for ice cream—thank you to Bartolome for his service and for introducing me to the resident coati who wanders through the area. We also looked forward to the nightly entertainment, where the DJ team brought great energy and made the experience engaging and fun.
Excursions
Excursions were a major reason we chose The Explorean, and they exceeded expectations. We went snorkeling once by boat with Javier, Ariel, and their team. They were fun, knowledgeable, and skilled, helping us navigate unusually rough seas while ensuring we felt safe and comfortable.
On another day, we walked to snorkel near Money Bar with Ernesto and Ariel, ending up back at the resort as a group, exiting along a rocky shore. As some of the oldest participants, we appreciated the assistance getting out safely-- their help made the experience both manageable and enjoyable.
We also chose the coastal bike ride to a quiet public beach, where snacks and drinks were provided. Spending time talking with Ernesto was a highlight. The group included a range of skill levels, yet no one felt left behind, which made the experience even more enjoyable.
Finally, we took a buggy tour to Punta Sur followed by a tequila tasting. It was a relaxing and scenic way to explore another side of the island. A helpful tip we received from another guest was to build in downtime rather than scheduling excursions every day—and that proved to be excellent advice. During our week-long stay, we alternated activity and relaxation days, which struck the perfect balance.
Accommodations and Grounds
Our room was modern, spotless, and thoughtfully designed. We appreciated the environmentally friendly touches, such as bamboo toothbrushes and razors, along with well-stocked toiletries.
The grounds were beautifully maintained and well-lit at night, making it easy and comfortable to move around. The short, less-than-five-minute walk to Fiesta Americana felt seamless—almost like an extension of The Explorean itself.
Final Thoughts
While the excursions initially drew us to The Explorean, it was the peaceful setting and the genuinely kind and attentive people many listed above who made this trip unforgettable—and the reason we would not hesitate to return.”
KkoLincoln_NE · Jun 18, 2026