Sensira Resort & Spa Riviera Maya All Inclusive

Guests who stayed here loved

“Our butlers Caesar, Lupita and Gabriela were absolutely great!! Really impressed with how helpful they were at all times! Then Ava was absolutely fantastic! She helped us every morning at breakfast and sometimes lunch! She always made sure we were well looked after even when she had 2 off days she talked to the staff to make sure they take care of us! She is such as great human and we really hope you give her the credit and respect that is due Sensira! Same to our butlers! You guys have some good staff! I would look after them because they are gems! Our hot water was a bit of an issue. We did asked them to fix it and it they did after a day or two. Apparently some pump was not working properly. The last 3/4 days (we stayed for 9 days) we did realise shower after 6pm then the water temperature was high. But anything in the morning and before 6pm luke warm water.”

Kevin · Jun 22, 2026