Question 1

What time is check-in at Condo Palacios?

Accepted Answer

From 03:00 to 12:00

Question 2

What time is check-out at Condo Palacios?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at Condo Palacios?

Accepted Answer

Pets not allowed

Question 4

What is the general policy at Condo Palacios?

Accepted Answer

Property follows guide to reopening vacation rentals (DTV & DFV - Germany) Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Individually-wrapped food options are available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) Property is cleaned with disinfectant Reservation might be required for some facilities onsite Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Property follows sanitization practices of SafeStay (AHLA - USA) Commonly-touched surfaces are cleaned with disinfectant Gap period enforced between guest stays - 24 hours Masks are compulsory at the property

Question 5

Does Condo Palacios have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the policy on children and extra beds at Condo Palacios?

Accepted Answer

No rollaway/extra beds available No cribs (infant beds) available

Question 7

What is the check-in & check-out policy at Condo Palacios?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What health and safety measures does Condo Palacios have in place?

Accepted Answer

Property uses a professional cleaning service

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Condo Palacios

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Children and extra beds

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