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Hacienda Real del Carmen

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ATOLABTA

ABTA No. Y6864

IATA

License: 91205796

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    Hacienda Real del Carmen

    Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180

    8.2

    Very good

    52 reviews

    Building
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Building
    Exterior
    Exterior
    Exterior
    Exterior

    About this property

    Outdoor Pool and Fitness Center

    Dining Options and Socializing
    Enjoy meals at the restaurant, snacks at the cafe, and unwind at the bar/lounge or daily complimentary reception.

    Convenient Amenities
    With a business center, airport shuttle, and around-the-clock room service, we cater to all your needs.

    Book your stay at Hacienda Real del Carmen for a perfect blend of comfort and convenience.

    8.2

    Very good

    52 reviews

    Food and Beverage8.8Cleanliness8.3Service8.3

    Guests who stayed here loved

    “Excelente servicio, alimentos ricos en restaurante, habitaciones cómodas y limpias ”

    Miguel Angel · Jul 25, 2025

    Select your dates

    Select your dates

    Where

    Dates

    Rooms

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    RoomsSelect your room

    Standard King Room

    Private bathroom
    Wheelchair accessible
    Air conditioning
    Bed sheets
    Blackout curtains
    Bottled water
    Connecting rooms
    Cots/cribs
    Desk
    Exterior corridor access
    Free calls
    Hairdryer
    Housekeeping
    In-room massage
    Phone
    Room service
    Safe
    Shower
    Wi-fi

    Queen Room with Two Queen Beds

    Private bathroom
    Wheelchair accessible
    Air conditioning
    Bed sheets
    Blackout curtains
    Bottled water
    Connecting rooms
    Cots/cribs
    Desk
    Exterior corridor access
    Free calls
    Hairdryer
    Housekeeping
    In-room massage
    Phone
    Room service
    Safe
    Shower
    Wi-fi

    Standard King Room with Accessible Pool View - Disability Access

    Private bathroom
    Wheelchair accessible
    Air conditioning
    Bed sheets
    Blackout curtains
    Bottled water
    Connecting rooms
    Cots/cribs
    Desk
    Exterior corridor access
    Free calls
    Hairdryer
    Housekeeping
    In-room massage
    Phone
    Room service
    Safe
    Shower
    Wi-fi

    Luxury Suite Multiple Beds

    Private bathroom
    Sitting area
    Wheelchair accessible
    Air conditioning
    Bed sheets
    Blackout curtains
    Bottled water
    Connecting rooms
    Desk
    Exterior corridor access
    Free calls
    Hairdryer
    Housekeeping
    In-room massage
    No cots/cribs
    No rollaway/extra beds
    Phone
    Room service
    Safe
    Shower
    Wi-fi

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    Property amenities

    Elevator / Lift
    Wheelchair Accessible
    Wi-Fi / Internet
    Bar / Lounge
    Breakfast Available
    Tea/Coffee Maker
    Restaurant
    Room Service
    Concierge Service
    Laundry Service
    Luggage Storage
    24-Hour Reception
    Parking Available
    Free Parking
    Shuttle Service
    Terrace / Garden
    Safe Deposit Box
    Toiletries Provided
    TV
    Air Conditioning
    Family Rooms
    Non-Smoking Rooms
    Business Center
    Fitness Center / Gym
    Swimming Pool
    Spa & Wellness

    House rules

    Check-in

    From 15:00 to 13:00

    Check-out

    Until 13:00

    Pets

    • Pets not allowed
    • Service animals are exempt from fees/restrictions
    • Service animals are allowed

    General

    • Individually-wrapped food options are available for dinner
    • Individually-wrapped food options are available for breakfast
    • Individually-wrapped food options are available for lunch
    • Gloves are available to guests
    • Guests are provided with free hand sanitizer
    • Staff temperature checks are conducted regularly
    • Cashless transactions are available
    • Masks are available to guests
    • Individually-wrapped food options are available
    • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
    • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
    • Staff wears personal protective equipment
    • Temperature checks are available to guests
    • Food service has been amended for enhanced safety
    • Property is cleaned with disinfectant
    • Individually-wrapped food options are available through room service
    • Social distancing measures are in place
    • Professional property host/manager
    • Protective clothing is available to guests
    • Shield between guests and staff in main contact areas
    • Gap period enforced between guest stays - 24 hours
    • Masks are compulsory at the property

    Sustainability Certifications

    • Property confirms they are implementing guest safety measures
    • Property confirms they are implementing enhanced cleaning measures

    Check-in & Check-out

    • Contactless check-out is available
    • Contactless check-in is available

    Guest type

    Essential workers only - NO

    Location

    About the area

    Closest airports

    • Ciudad del Carmen International Airport1.4 km

    Additional information

    • Pool access available from 9:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.

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