Question 1

What time is check-in at One Aguascalientes Sur?

Accepted Answer

From 15:00

Question 2

What time is check-out at One Aguascalientes Sur?

Accepted Answer

Until 13:00

Question 3

Are pets allowed at One Aguascalientes Sur?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

What is the general policy at One Aguascalientes Sur?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Gloves are available to guests Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property

Question 5

Does One Aguascalientes Sur have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Green Key (Foundation for Environmental Education) Property confirms they are implementing enhanced cleaning measures

Question 6

What is the policy on children and extra beds at One Aguascalientes Sur?

Accepted Answer

No rollaway/extra beds available No cribs (infant beds) available

Question 7

What is the check-in & check-out policy at One Aguascalientes Sur?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What is the guest type policy at One Aguascalientes Sur?

Accepted Answer

LGBTQ friendly

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One Aguascalientes Sur

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