Kenzi Club Agdal Medina - All Inclusive

Guests who stayed here loved

“I travel alone - a lot and sometimes I don't get the service to which I am entitled. That may sound arrogant, I am not. Another group arrived at the same time I did, well before check in time. They received a welcome drink, greetings and a general welcome and introduction - I was left to my own devices., i.e. alone on a sofa. I was met with complete misunderstanding by the front desk when I pointed this out, yet before the levels of my lividity reached maximum levels, Fouad appeared. He understood my situation perfectly. Mint tea, sorted - a tour around the grounds on a buggy - special service and a WhatsApp number to text if there was anything needed - now that was exceptional! I was impressed with the very well-kept grounds; beautiful gardens and plenty of olive trees which create a peaceful, relaxing atmosphere and very well lit at night for a stroll.Ground Staff were always pleasant, even teaching and reminding me of the little Arabic I did know. The room was in the 8 block, close enough to the frivolities, but didn't disturb sleep. Well-proportioned, comfortable, and the provision of a bathrobe and slippers would have been a nice touch. The food was delicious: enough variety to enjoy healthy, not so healthy and absolutely outrageous calorific content and not feel guilty for a single bite! Tagines, Mesemen, grilled meats, salads - loved it all!!! Sitting outside could be challenging at times because of the honey bees, yet there was a solution for that as well: light water sprays: refreshing and kept the bees occupied elsewhere. A special shout out to Youssef, who always made sure a table was available, remembered what I liked to drink and was always ready with a smile. The biggest highlight of my stay, however, was the staff. Fouad! Youssef! You are special - thank you for your time and attention to detail and making my stay even more enjoyable with your kindness, excellent service and humour. It would be a pleasure to return. I thought I'd treat myself to a hammam at the spa (post-birthday treat) The steam room was illegally hot and I love a steam room. As for the scrub with black soap? I scrub myself harder in the shower in the mornings. Pointless. Anticipation of towels by the pools at 10am shouldn't be met with a shortage and waiting for them to be delivered. Everyone loved the ice cream to the extent there were "ice-cream police" available a few evenings to make sure everyone managed to get some which was a nice touch. Only one thing about the main restaurant - hand sanitiser at every station - please!”

Sophia · Jul 8, 2026