Name: Hotel Saint Fiacre
Address: 4, Groussgaass, Bourscheid, 9140, Bourscheid, LU
Rating: 9

Question 1

What time is check-in at Hotel Saint Fiacre?

Accepted Answer

From 02:30 to 11:00

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Question 2

What time is check-out at Hotel Saint Fiacre?

Accepted Answer

Until 10:30

Question 3

Are pets allowed at Hotel Saint Fiacre?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

What are the COVID-19 measures at Hotel Saint Fiacre?

Accepted Answer

Guests must provide a negative COVID-19 test result Minimum age for proof of COVID-19 vaccination requirement: 12 Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours Property follows sanitization practices of COVID-19 Guidelines (WHO) Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must be of specific type(s): PCR Minimum age for negative COVID-19 test result requirement: 12 Property does not offer onsite COVID-19 testing COVID-19 vaccine must have been received a minimum number of days before check-in: 1

Question 5

Does Hotel Saint Fiacre have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the general policy at Hotel Saint Fiacre?

Accepted Answer

Guests are provided with free hand sanitizer Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Food service has been amended for enhanced safety Property is cleaned with disinfectant Property follows sanitization practices of CovidClean (Safehotels - global expert) Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Shield between guests and staff in main contact areas Masks are compulsory at the property